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PRIVACY POLICY

Effective Date: 7 June 2026

Blumelon respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, place an order, subscribe to our newsletter or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

  1. WHO WE ARE

Blumelon operates the website located at https://blumelon.ng.

For privacy-related questions, please contact:

Email: support@blumelon.ng

  1. INFORMATION WE COLLECT

We may collect the following information:

Personal Information

  • Full name

  • Email address

  • Telephone number

  • Delivery address

  • Billing address

  • Order information

  • Payment information

  • Communication history

Technical Information

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Time zone

  • Website activity

  • Referring websites

  • Cookie information

Marketing Information

  • Newsletter subscriptions

  • Email engagement data

  • Promotion participation

  • Marketing preferences

  1. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill orders

  • Arrange deliveries

  • Communicate regarding orders

  • Provide customer support

  • Send newsletters and promotional offers

  • Improve our website and services

  • Prevent fraud and abuse

  • Comply with legal obligations

  • Analyze website performance and customer behaviour

  1. EMAIL MARKETING

If you subscribe to our newsletter, we may send you:

  • Product updates

  • Promotional offers

  • Discounts

  • Educational content

  • Company news

We use third-party email marketing platforms, including Klaviyo, to manage subscriber lists and email campaigns.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

  1. WHATSAPP COMMUNICATION

By contacting Blumelon through WhatsApp or providing your phone number, you consent to receiving messages related to:

  • Orders

  • Deliveries

  • Customer support

  • Product information

  • Promotional campaigns, where permitted by law

You may request to stop marketing communications at any time.

  1. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to improve user experience and analyze website performance.

Cookies may be used to:

  • Remember user preferences

  • Measure website traffic

  • Improve website functionality

  • Deliver personalized advertising

  • Analyze marketing performance

You may disable cookies through your browser settings. Some website functions may become unavailable if cookies are disabled.

  1. THIRD-PARTY SERVICES

We may use trusted third-party service providers, including:

  • Payment providers

  • Shipping providers

  • Klaviyo

  • Google Analytics

  • Meta Pixel

  • Website hosting providers

These providers may process personal information solely for the purposes of delivering services on our behalf.

  1. DATA RETENTION

We retain personal information only for as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

When information is no longer required, it will be securely deleted or anonymized.

  1. DATA SECURITY

Blumelon implements reasonable technical, administrative and organizational measures to protect personal information against unauthorized access, loss, misuse, disclosure or alteration.

However, no internet transmission or storage system can be guaranteed to be completely secure.

  1. DISCLOSURE OF INFORMATION

We may disclose information:

  • When required by law

  • To comply with legal proceedings

  • To protect our rights and property

  • To prevent fraud

  • To protect customer safety

  • During business restructuring, merger or acquisition

  1. INTERNATIONAL DATA TRANSFERS

Some service providers used by Blumelon may process data outside Nigeria.

By using our website, you acknowledge and agree that your information may be transferred, processed and stored in countries that may have different data protection laws than Nigeria.

  1. YOUR RIGHTS

Subject to applicable law, you may request:

  • Access to your personal information

  • Correction of inaccurate information

  • Deletion of personal information

  • Restriction of processing

  • Withdrawal of marketing consent

Requests may be submitted to support@blumelon.ng.

  1. CHILDREN'S PRIVACY

Blumelon does not knowingly collect personal information from children under the age of 18.

If we become aware that such information has been collected, we will take reasonable steps to remove it.

  1. NIGERIAN DATA PROTECTION COMPLIANCE

Blumelon aims to process personal information in accordance with applicable Nigerian privacy and data protection laws, including the Nigeria Data Protection Act 2023 (NDPA), where applicable.

  1. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Any updates will be posted on this page and become effective immediately upon publication.

  1. CONTACT

If you have questions regarding this Privacy Policy or your personal information, please contact:

Blumelon

Website: https://blumelon.ng

Email: support@blumelon.ng